Dough My God
Starter care pack
Starter care pack
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Keep your sourdough starter happy, healthy, and bubbling with our Starter Care Pack — the perfect companion for every home baker.
Inside you’ll find everything you need to make caring for your starter simple and stress-free:
1 Breathable linen cover to protect your jar while still letting your culture breathe.
1 Coloured coded rise band to easily track how much your starter grows.
1 Temperature sticker so you can keep your starter in the perfect climate for fermentation.
Whether you’re just beginning your sourdough journey or already a seasoned baker, this kit ensures your starter stays strong, active, and always ready to rise.
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Shipping FAQ
📦 Where do you ship from?
We ship all orders from our home base in Port Macquarie, Australia.
🚚 How long does shipping take?
Standard delivery within Australia usually takes 2–8 business days. Rural areas may take a little longer, up to 17 days. You’ll receive tracking info once your order is dispatched.
🌍 Do you ship internationally?
We only ship within Australia.
💸 How much does shipping cost?
Shipping is calculated at checkout based on your location and order size. We offer free shipping on orders over $75 AUD.
📬 When will my order be sent?
Orders are typically packed and shipped within 24-48 hrs after payment. You'll get an email with tracking as soon as it's on its way.
❗ What if my order is delayed or lost?
If your order hasn’t arrived within the estimated timeframe, please contact us at ohcrumb@doughmygod.com.au — we’re happy to help!
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for lost or delayed packages due to incorrect address details. If we receive a returned item for in incorrect address we can either refund or reship the item to you.
Full detilas can be viewed in our Shipping Policy.
Want to know more?
We’re here to help your sourdough journey rise smoothly. Whether you have questions about your order, need help activating your starter, or just want to chat all things crust and crumb — we’d love to hear from you.
📬 Email
General enquiries, support & order issues:
ohcrumb@doughmygod.com.au
📞 Phone
Custom requests and wholesale enquiries:
0448 892 929
📦 Business Location
Port Macquarie, New South Wales
📅 Operating Hours
Monday to Friday: 8:30 AM – 6:00 PM (AEST)
Saturday: 8:30 AM – 12:00 PM (AEST)
We aim to respond to all emails within 1–2 business days.